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At Srishti Globals, we strive to ensure that your orders are processed and delivered in a timely manner. This Shipping Policy outlines the details regarding shipping times, costs, and other relevant information for your purchases.
1. Order Processing Time
All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing times may be slightly delayed. In such cases, we will notify you via email.
2. Shipping Rates & Delivery Times
Shipping rates are calculated based on the weight of your order, the shipping method, and the delivery destination. The shipping fees will be displayed at checkout before you finalize your order.
•Standard Shipping: Typically delivered within 5-7 business days.
•Expedited Shipping: Typically delivered within 2-3 business days.
•International Shipping: Delivery times may vary depending on the destination country, usually taking 7-14 business days.
Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances, including customs processing for international orders.
3. Shipping Destinations
We ship to all major cities and towns across India and offer international shipping to select countries. If your location is not supported, you will be notified at checkout.
4. Shipment Confirmation & Tracking
Once your order has been shipped, you will receive a shipment confirmation email with tracking information. You can use the tracking number to monitor the status of your delivery through the carrier’s website.
5. Customs, Duties, and Taxes
For international orders, customs duties, taxes, and other applicable fees may be applied once the package reaches the destination country. These charges are the responsibility of the recipient. We recommend checking with your local customs office for details on potential charges.
6. Delays and Lost Packages
While we strive to ensure timely deliveries, Srishti Globals is not responsible for delays caused by the carrier, customs clearance, or other external factors. If your package is delayed or lost, please contact us at info@srishtiglobals.com, and we will work with the carrier to resolve the issue.
7. Incorrect Shipping Addresses
Please ensure that your shipping address is correct at the time of order. Srishti Globals is not responsible for orders shipped to incorrect addresses provided by the customer. If an error is discovered before the order is shipped, please contact us immediately to correct it.
8. Returns & Refunds
If your order is damaged during shipping or if there are any issues with the delivery, please refer to our Return and Refund Policy for further instructions on how to proceed.
9. Contact Information
If you have any questions about our shipping policy, or need assistance with your order, please contact us at:
Srishti Globals
Address: 3910, Street 14, Sanjay Colony, Sector 23, Faridabad, Haryana, 121005
Phone: +91 96506 58125
Email: info@srishtiglobals.com